Public Safety Dispatch Academy
160 Hours
This course is designed for new dispatchers working at agencies with or without a Criminal Justice Information Systems (CJIS) terminal. The Public Safety Dispatch Academy (PSDA) includes various modules of instruction relating to the duties and responsibilities of a dispatcher, calls for service, phone & radio procedures, information systems, and call processing.
RISK LEVEL: Low
FITNESS LEVEL: Low
ATTENDEES: Basic
PREREQUISITES: Telecommunicator Professional Standard requirements for enrollment.
NIMS/ICS 100, 200, 700
CJIS Full Access certification (CJIS Terminal Agencies)
CJIS Security Awareness certification (Non-CJIS Terminal Agencies)